Microsoft Community Bar FAQ
What is the Community Bar?
At its core, the CB is simply a
vessel that enables people to snap-in panels that look at the page you’re
browsing in IE and return some hopefully useful information to you. The
panels are really not much more than framed web pages that serve some specific
purpose (tagging a site, enabling comments about a site, rating a site,
etc). In this release, the CB is an Internet Explorer add-in that enables
users to annotate, notes about and descriptively tag web sites they visit in
IE. The bar enables sharing of opinions, tags, and help among all users of
the bar and in no way modifies the visited page. The bar is envisioned as
a way for people to asynchronously tag and comment on web pages and domains – in
essence, to build a community around sites that is distinct from the site itself
and enables interaction among people who visit the site from all over the world
without having to have to be there at the same time.
Our vision is that third parties can
create panels for the Community Bar. We’re trying to enable a whole new
class of application: the display of contextually relevant stuff based on what
web page the user is currently looking at.
What are you doing when I use the CB?
For the community bar to work, the
URL for each site you visit in Internet Explorer is sent to the servers that are
hosting the panels. This is necessary so the panels can return some useful
content to you. In other words, if you go to
www.msnbc.com, the
bar detects that and sends that URL to the server hosting the “Notes”
component. The Notes component then looks to see if anyone has left
messages about that URL and returns those messages to the Notes tile in the
Community Bar. The Community Bar does the same thing for each tile
that is open inside the Bar. This means, of course, that any server that
hosts a tile, in essence, stores your Community Bar login’s* movement around the
internet. Even if they don’t do it explicitly, your movement is ‘stored’
in the web server logs of the site. For the panels hosted by Microsoft, we
aren’t going to do anything evil with that information. If anything, we
may use it as statistically interesting data over in MSResearch (or maybe
something else we haven’t imagined yet), but we aren’t going to sell it.
For other panel hosters – we don’t really have control over what they will do
with the info, but presumably if they do something bad with the log information,
our forums will light up with it and you can stop using the
panel.
* Note I said “Community Bar Login”
instead of “your” – the CB doesn’t really know you – all it knows is that some being with
a Community Bar login is surfing to a web site and it dutifully sends that web
site’s address to a panel server.
How do I stop CB
from sending my URLs to the panels?
Easy – close Community Bar (click
the little X in the right hand corner of the pane). Or remove a particular
panel if it bothers you (note that Community Bar will continue to send the URLs
you visit to the panels that are still open). CB only sends the URLs to
the panel servers if it is open.
Do you really
send every URL to the panel servers?
Yep (except for https: and intranet
requests). How else would they work? Sure, I suppose we
could obfuscate the requests through a broker, but some server somewhere would
still know a login visited a site, so the log would still be stored
somewhere.
Why should I trust you?
Of course you shouldn’t trust
anything on the internet. But the Community Bar was written by a couple of
guys in MSResearch as a thought-experiment, and was seen by a couple of other
guys in Windows Server who thought it was a cool plug in to enable easier
interaction with community services in IE. We (Matt, Robert, Robert and
Stefan) aren’t nefarious and we aren’t trying to steal your identity. We
all use these social software tools and we were looking for cool ways to make
them easier to use and extend their functionality where possible, so Matt and
Robert wrote CB for IE. We can envision us using the CB usage data for
research into social networking, but we aren’t going to sell it or give it to
anyone else in a way that would violate your trust. You should be aware,
however, that some people who work for Microsoft at some time in the future may
see the browsing patterns of the CB’s logins and may use these for some purpose
that we can’t imagine yet. Again, though, we still don’t know who you
are – we’d just know that some login
accessed some page on the internet at some time.
Are you going to release CB for other platforms?
Doubt it. This is a part-time
dev effort by Robert and Matt. The other Robert and Stefan have lost their
coding skills, so you are pretty much on your own.
What is the support model for this?
You’re kidding, right? Again,
four guys are behind this. Robert and Matt (devs and visionaries) and
Robert and Stefan (we just found it and decided to package it with our
site). We have been using it for a while and it seems like a well-behaved
citizen (it even respects tabs in IE). If there are egregious problems,
post them to the forums on
www.theworkingnetwork.com – if we
see lots of posts, we’ll try and fix it. Robert and Matt do have passion
around this thing, so they’ll do their best, but this is NOT an officially
supported product from MS. So if it really hoses your box, uninstall it.
I think the legal folks are giving us language for our EULA which
holds us harmless if it thrashes your box. We do want people to use this,
and we are happy to get feedback on bugs and feature suggestions – we just can’t
guarantee we’ll be able to get to them all!